Updated June 10, 2020
“Personal information” is information that can be associated with a specific person and could be used to identify that specific person whether from that data or from that data and other information that Flowmatiks has or is likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.
How We Collect. We may collect personal information from you when you use or access our Services, including but not limited to, when you sign up for the Services or when you otherwise correspond with us in connection with your use of the Services.
What We Collect. The personal information we collect includes, but is not limited to, the following:
- Identifying Information such as your name, address, phone numbers, e-mail address, device IDs, and other unique identifiers;
- Personal Information such as your bank account and credit card information;
- Electronic Network Activity Information such as usage statistics, page views, referral URLs, your IP address, web log information, and information collected via cookies and similar technologies;
- Commercial Information, such as your service subscription history;
- Geolocation Data such as zip code; and
- Inferences such as information based on how you use and interact with the services.
USE, RETENTION, AND CORRECTIONS.
How We Use Personal Information. We will never sell personal information to third-parties for advertising or marketing purposes. Personal information you provide will be used to provide and improve the Services and to personalize the Services for you. This includes, but is not limited to, providing customer service, corresponding with you, and to protect the integrity and operation of the Services. Personal Information may also be used to create educational materials for you and your fellow (and future) users of the SaaS and Services.
Duration of Retention. We will keep personal information you provide as long as there is a reasonable basis to do so, whether to enforce any relevant law, the provisions of any agreement, to resolve any past, current, or future dispute, or any other business, tax, or legal purpose. When we dispose of personal information, we will do so in a secure manner.
Corrections. You may request correction of any personal information that is incorrect by contacting us at [email protected]
You May Decline to Provide Information. You may decline to submit personal information and/or disable webpage cookies.
Effect of Declining to Provide Information. If you decline to submit personal information or any portion thereof, you may experience materially reduced Services quality. However, you acknowledge and agree that any resulting inability to provide the Services, or any resulting degradation thereof, shall not be grounds for any claim of breach, damages, or other liability; nor shall it in any way relieve you of your obligations to Flowmatiks.
You May Request Deletion of Personal Information. You may request that Flowmatiks delete your own personal information. However, you acknowledge and agree that doing so shall relieve and release Flowmatiks from any liability, obligation, claim, or other damages related to or arising from said personal information.
No Sensitive Information. You acknowledge and agree that the information you are providing to Flowmatiks for the purposes of performing the Services is not sensitive in nature (i.e., is not personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, etc.).
LEVEL OF SECURITY.
How Secure It Is. Flowmatiks shall use commercially reasonable measures inline with industry standards to protect your information, including but not limited to electronic and administrative safeguards designed to help make personal information secure. We will make reasonable attempts to provide you with notice in the event of a security breach.
When Will We Disclose Personal Information. We may share personal information with third-parties when necessary to provide the Services (such as to our vendors), when we have a good faith belief it is necessary by law or to respond to legal process, to protect the safety and lives of people, to protect the rights or property of Flowmatiks, in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, and with your consent. We shall not disclose personal information to third-parties for their advertising and marketing purposes absent your express consent.
Disclosure to Sub-Contractors and Agents. Flowmatiks may use the services of other companies in order to provide the Services. Such companies shall be given only the personal information needed to perform those services, and we do not authorize them to use or disclose personal information for their own marketing or other purposes. We have contracts in place holding such companies to the same standards of confidentiality by which Flowmatiks is governed. Flowmatiks shall make commercially reasonable efforts to enforce such terms on such companies. However, Flowmatiks shall not be liable to you for such companies failure to adhere to such confidentiality terms.
ADDITIONAL DISCLOSURES: CALIFORNIA
California Residents. Under the California Consumer Privacy Act, or CCPA, California residents have certain rights regarding their data, including:
- To know the categories of personal information collected and disclosed and the sources from which such information was collected (see Section 2.2);
- The business purpose for using or sharing personal information (see Section 3.1);
- The categories of third parties with whom personal information has been and will be disclosed (see Section 6.2); and The ability to know and delete certain pieces of personal information (see below and Section 4).
Right to Know. If you are a California resident, you shall also have the right to know the specific pieces of personal information that Flowmatiks has about you.
Requests to Know and Requests to Delete. Please send such a request to [email protected]; via the email with the following subject: Request Of Information Or Deletion; or via the following telephone number: 708-529-6527.
Correcting Personal Information. You agree to notify Flowmatiks of personal information that you are aware has errors.
If there is a substantive or material change in the way that we use personal information, we will notify you via email of the relevant changes or provide other prominent notice.
Contact Us. If you have any questions, concerns, or complaints related to or regarding the above please contact us at [email protected]